Case Studies
Measured in outcomes,
not outputs.
The following engagements are presented in anonymised form to protect client confidentiality. All outcomes are factual. All metrics are verified.
Business Turnaround
UAE
31%
improvement in aftersales gross profit within 12 months
18%
reduction in overhead cost ratio
90 days
to stabilise cash flow and restore manufacturer confidence
Lead Principal
Kalyana Sivagnanam
Co-Founder
Reversing a three-year decline in a multi-franchise dealer group
The Situation
A UAE-based dealer group operating seven franchises had experienced three consecutive years of declining profitability. Margins had compressed across new vehicle, aftersales and F&I. Leadership was fragmented and accountability unclear.
Our Approach
HCP Group conducted a full operational diagnostic across all revenue lines, identified structural cost inefficiencies and rebuilt the management accountability framework. A 90-day turnaround plan was implemented with weekly principal-level oversight.
Board Advisory
Saudi Arabia
18 months
to full governance framework implementation
100%
of second-generation leaders retained through transition
Zero
manufacturer relationship disruptions during the handover period
Lead Principal
Anton van der Walt
Partner
Governance restructuring ahead of a generational ownership transition
The Situation
A family-owned automotive group in Saudi Arabia with holdings across four brands was preparing for a transition from founding generation to second-generation leadership. The board lacked formal governance structures and the incoming leadership team had limited operational experience.
Our Approach
HCP Group designed and implemented a board governance framework, defined decision rights between family shareholders and executive management, and delivered a structured leadership development programme for the incoming principals over 18 months.
Acquisitions & Disposals
Kuwait
22%
reduction in agreed acquisition price following due diligence findings
6 months
post-acquisition integration plan delivered before completion
Two
undisclosed OEM compliance issues identified and resolved pre-close
Lead Principal
Mohit Bhargava
Partner
Acquisition due diligence and integration planning for a franchise expansion
The Situation
A Kuwaiti automotive group sought to acquire a competitor holding two premium franchises. The target business had opaque financial reporting and an undisclosed liability position. The acquirer required independent advisory before committing to the transaction.
Our Approach
HCP Group led a full commercial and operational due diligence process, identified material risks in the target's aftersales warranty provisions and OEM compliance standing, and renegotiated the transaction structure to reflect the adjusted risk profile.
HR & Talent Acquisition
Qatar
67 days
average time to placement across both roles
Both
placements still in post 24 months after appointment
Zero
agency fees paid to third-party recruiters
Lead Principal
Ash Kohli
Co-Founder
Senior leadership placement for a rapidly expanding dealer group
The Situation
A Qatari dealer group expanding into two new franchise categories required a General Manager, Aftersales and a Chief Financial Officer within a 90-day window. Previous recruitment attempts through conventional channels had failed to produce candidates of sufficient calibre.
Our Approach
HCP Group applied its GCC network to identify candidates with direct franchise experience in the relevant categories. Both roles were filled with individuals known personally to the HCP principals, with full background validation and structured onboarding support.
Manufacturer Relationships
Bahrain
Franchise retained
following formal manufacturer review
28%
improvement in customer satisfaction index within 9 months
Top quartile
regional sales performance achieved by month 11
Lead Principal
Raj Kohli
Founder & CEO
Restoring a franchise relationship at risk of termination
The Situation
A Bahraini dealer group had received a formal performance improvement notice from a major European manufacturer following two years of below-target sales volumes and customer satisfaction scores. The franchise was at risk of non-renewal.
Our Approach
HCP Group engaged directly with the manufacturer's regional team on behalf of the dealer, developed a credible 12-month recovery plan, and provided principal-level representation at the formal review. Operational changes were implemented across the sales and aftersales functions.
HR & Talent Transformation
Saudi Arabia
SAR 1,256,000+
in verified cost savings delivered within the first engagement phase
Significant reduction
in senior leadership turnover following restructuring and mentoring
Full rebuild
of HR function with new processes, capability and leadership structure
Lead Principal
Ash Kohli
Co-Founder
Complete HR restructuring and leadership mentoring for a prominent KSA automotive group
The Situation
A prominent Saudi Arabian automotive group was operating with an HR function that had grown organically over many years without strategic direction. Recruitment processes were inconsistent, retention was poor, compensation structures were misaligned with market benchmarks, and the senior leadership team lacked the frameworks to attract, develop and retain the calibre of talent the business required. The owner recognised that the people infrastructure was a constraint on the group's ambitions but had not previously found an advisor with the depth of automotive HR expertise to address it comprehensively.
Our Approach
Ash Kohli conducted a full diagnostic of the HR function, covering recruitment processes, compensation architecture, performance management, talent development frameworks and the organisational design of the HR team itself. A phased restructuring programme was implemented, rebuilding the function from the ground up with new processes, new capability and a new leadership structure. In parallel, Ash delivered a sustained mentoring programme for the owner and the senior leadership team, focused on the principles and practices of attracting, developing and retaining exceptional talent. The mentoring engaged the leadership team not just on HR process but on the mindset and behaviours that create an environment where the best people choose to stay.
AI Implementation & Business Transformation
Oman
Significant and measurable
results already delivered across multiple business units, with the engagement ongoing
40+ businesses
within scope of the transformation programme across the conglomerate
Chairman's personal endorsement
with direct request for next-generation family leadership mentoring
Lead Principal
Ash Kohli
Co-Founder
Injecting new energy, systems and AI-driven processes into a 40-business Omani conglomerate
The Situation
A major Omani conglomerate with holdings across more than 40 businesses had been slow to adapt to the pace of change reshaping its operating environment. Processes that had served the group well in earlier decades were no longer adequate for the competitive and regulatory conditions of the mid-2020s. The Chairman recognised that the group needed a fundamental injection of new energy, new systems and new ways of working, but the scale and diversity of the portfolio made it difficult to know where to begin. Previous attempts at change had stalled in the face of organisational inertia and a leadership culture that was more comfortable with continuity than transformation.
Our Approach
Ash Kohli and HCP Group's team of AI and transformation specialists engaged with the conglomerate across multiple workstreams simultaneously. The work encompassed the design and implementation of AI-driven operational processes across key business units, the redesign of management reporting and decision-making frameworks, the development of a talent strategy aligned with the group's transformation ambitions, and the direct mentoring of the Chairman and his senior leadership team on the principles of leading transformation at scale. The engagement is ongoing, with new workstreams being activated as the initial changes demonstrate results and build organisational confidence in the transformation programme.
At the personal request of the Chairman, Ash Kohli has also taken on the mentoring of the Chairman's son on talent identification, development and leadership, recognising that the next generation of family leadership will need capabilities that the current generation did not require.
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